CH2M Information Technology Support Specialists-Boston, MA in Boston, Massachusetts

Support IT infrastructure in an on-site client environment and have a hand in transforming tomorrow.

Our transit and rail project group is searching for an Information Technology Support Specialists. This position will be on-site at a client location in Somerville, MA. Duties and Responsibilities:

  • Lead, respond to and diagnoses problems for your assigned end-users at this client location

  • Set up, test and maintain all client site installed systems, hardware and related computer equipment

  • Problem recognition, research, isolation, resolution, and follow-up

  • Be the solution provider that resolves first-tier problems within 15 minutes, while more complex problems are escalated to second-tier or third-tier support if they are not able to be solved on-site

If you’re up for the challenge, we’ve been looking for someone just like you. Join our team and help us lay the foundation for human progress.

The minimum qualifications for this position are:

  • Minimum 5 years IT support experience with customer service in a corporate/business environment

  • Strong written and verbal communication skills

  • Experience working with customers on technical challenges

  • Knowledge of Personal Computer (PC) hardware and software (Microsoft OS and applications), and LAN/WAN

  • Must be willing to accept available shift assignment based on hours of needs/operations

  • Requires experience and understanding of IT environments to include PCs’ and business environment IT infrastructure and other duties as assigned

The ideal candidate will possess the following skills and experience:

  • Four year degree in computer science

  • Strong organizational skills and ability to prioritize work tasks during shift

  • Experience sitting on-site working directly with clients/end users

At CH2M, the greatest challenges provide the biggest rewards. Each day, your drive and creative ideas will be providing solutions that help build a better tomorrow. Whether it is the pride that comes with accomplishment, personal growth or making a difference in the world, you will discover true success in a career that brings out the best in you at CH2M. Ready? Let’s get to work.

Developing People through Challenging Projects

Relocation assistance is not available for this position

CH2M is an Equal Opportunity Employer

CH2M will not sponsor an employment visa (e.g., H-1B visa, etc) to fill this position

CH2M is an Equal Opportunity Employer - M/F/Veteran/Disability. Learn more about your rights under Federal EEO laws and supplemental language.